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Narrow investigation

Missed-window inquiry

A focused look at one cluster of late deliveries — a retail park, a pedestrianised high street, or a hospital site — rather than a whole-depot review.

Ask about this work

Courier loading parcels into the back of a van

Who it is for

Planners who already know the problem sits in one pocket of the round and need a dated pack for a retailer conversation.

What you leave with

A short inquiry note with timed arrivals, access constraints, and whether the planned minutes were ever realistic.

Scope

One named site cluster, up to ten drops, two weeks of history, one ride-along if access is allowed.

Who does the work
A single reviewer who has already done yard work in similar towns.
How long
Ten to fifteen working days.
Where
Mostly desk; one visit if the cluster cannot be judged from the sheet.
What to prepare
Store codes and the exact window text the retailer uses.
Limits
We do not write expert-witness reports.
Fees
From £1,900. A visit, if needed, uses the extra yard-day rate.
Next step
Name the cluster, the retailer, and whether a ride-along is possible.

Order of work

  1. Name the cluster

    Postcodes or store codes, not a vague ‘the city centre’.

  2. Pull history

    Two weeks of actual arrival times for those drops only.

  3. Ride if allowed

    One ordinary round that includes the cluster.

  4. Note

    A short written inquiry, not a full review pack.

Included

  • Timed arrivals against the window printed on the sheet
  • Photographs of access points only where the depot permits
  • A one-hour call with the planner

Not included

  • Whole-network charts
  • Legal statements for a claim file

See what a yard day looks like · Fee guidance